Introduction
LifeLife ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our platform at lifelife.cool.
LifeLife（"我们"）尊重你的隐私，致力于保护你的个人数据。本隐私政策说明我们如何收集、使用和保护你在 lifelife.cool 上的信息。
1. Information We Collect
1.1 Account Information
- Email address (for login and communication)
- Password (encrypted and never stored in plain text)
- Account creation date
1.2 Health Profile Data
- Age, gender, height, weight
- Medical history and current conditions
- Medications and supplements
- Lifestyle information (diet, exercise, sleep)
- Health goals and concerns
1.3 Usage Data
- Pages visited and features used
- Time spent on the platform
- Device and browser information
- IP address (for security purposes)
1.4 Payment Information
- Payment transactions are processed by PayPal
- We do NOT store credit card numbers or payment details
- We only receive confirmation of successful payments
2. How We Use Your Information
- Generate personalized health reports and recommendations
- Improve our AI models and platform features
- Send important updates about your account or service
- Process payments and manage subscriptions
- Prevent fraud and ensure platform security
- Comply with legal obligations
3. Data Sharing and Disclosure
We do NOT sell your personal data.
We may share your information only in these limited circumstances:
- AI Service Providers: Your health profile is sent to Google Gemini API to generate reports. Google's privacy policy applies to this processing.
- Payment Processors: PayPal processes payments according to their privacy policy.
- Legal Requirements: If required by law or to protect our rights.
- With Your Consent: Any other sharing requires your explicit permission.
4. Data Security
We implement industry-standard security measures:
- HTTPS encryption for all data transmission
- Encrypted password storage (bcrypt hashing)
- Secure database with restricted access
- Regular security audits and updates
- Daily automated backups
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and data
- Export: Download your health profile and reports
- Opt-out: Unsubscribe from marketing emails
To exercise these rights, contact us at our contact page.
6. Data Retention
- Account data: Retained while your account is active
- Health profiles: Retained until you delete them
- Payment records: Retained for 7 years (legal requirement)
- Usage logs: Retained for 90 days
When you delete your account, we permanently remove your personal data within 30 days, except where retention is required by law.
7. Cookies and Tracking
We use minimal cookies:
- Essential cookies: Required for login and security
- Analytics: Anonymous usage statistics (if enabled)
We do NOT use advertising cookies or third-party tracking.
8. International Users
Our servers are located in the United States. By using LifeLife, you consent to the transfer and processing of your data in the US. We comply with applicable data protection laws, including GDPR for European users.
9. Children's Privacy
LifeLife is not intended for users under 18 years old. We do not knowingly collect data from children. If you believe a child has provided us with personal information, please contact us immediately.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of significant changes via email or a prominent notice on our platform. Continued use after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this privacy policy or how we handle your data, please contact us.